Time Out Over a Slow Connection Error to Move PST to Google Apps

Fix: Migrating Large Messages can Time Out over a Slow Connection Error

Unexpected errors during a process are the most annoying thing that users face. The similar case happens when Outlook users want to secure mailbox data in Gmail account. For this, Google has a tool named as G Suite Migration for Microsoft Outlook (GSMMO). It is designed to import PST file to Google Apps account. Sometimes, it can be seen that while using this free tool, users face errors that are difficult to comprehend. One of the frequent error is “Migrating large messages can time out over a slow connection”. Therefore, in this post, we will describe the easiest way to fix the GSMMO error that occurs due to a weak internet connection. Also, a professional technique will be focusing to upload PST to Google Apps without an error. Before going to a solution, first, understand about the GAMMO error and the use of Google Email Uploader.


What is GSMMO “ Time Out Over a Slow Connection Error “?

GSMMO (or sometimes GAMMO) is a free desktop-based utility powered by Google. Its major role is to transfer data from Exchange Server or Outlook PST to Google Apps account. If anyone is planning to move from Microsoft Outlook to Gmail account, then the people first choice is GSMMO tool. But, like every free utility, it is not a complete and reliable solution to import PST file to Google Apps. It has certain errors and limitations due to which it cannot be considered as an ideal technique for Gapps Outlook migration.


When users are transferring email messages along with its associated huge attachments over a weak internet connection, then GAMMO get fails. It stops the migration process and connection timeout. Also, when users retry the same procedure many times, then an “80072ee2” error code occurs in the log files. That is why it is always suggested to use an automated tool like Outlook to G Suite Migrator while migrating Outlook to Google Apps. Keep reading, to know about the manual way to resolve the GAMMO error that halt the process.


How to Fix G Suite Migration for Microsoft Outlook Software Error?

User can resolve this annoying technical error by using this manual trick. But, this is not a sure-shot solution. This error can appear after a certain period of time. Basically, the timeout  occurs by default at 120 seconds. So, the user can extend this time period more than 120 seconds using Windows registry method. To do this, one can need to add the following keys in the Registry:


  • HKEY_CURRENT_USER\Software\Google\Google Apps Migration\Other\ResolveTimeoutSeconds > DWORD Value = 00000030


  • HKEY_CURRENT_USER\Software\Google\Google AppMigration\Other\ConnectTimeoutSeconds> DWORD Value = 00000030


  • HKEY_CURRENT_USER\Software\Google\Google Apps Migration\Other\SendTimeoutSeconds > DWORD Value = 00000600

The above-mentioned values provide timeout periods in term of seconds. It can be modified according to your connection.


Steps to Add Keys in Windows Registry


In this section, we provide the above-described following keys in the Windows Registry. In order to do this, go through the following steps:


1. Click on Windows Start icon. Then, open Run and write “regedit” and hit the Enter key.

Note:- If the user executes a 32-bit Outlook version on a 64-bit Operating system, then use %systemroot%\syswow64\regedit in order to open Registry.


2. Navigate the following command in Windows Registry: 

HKEY_CURRENT_USER\Softwrae\Google\Google Apps Migration\


3. After that, select Edit> New> Key. Provide Other as the name of key and press Enter.


4. Next, pick the Other folder and select Edit> New> DWORD Value. Mention ResolveTimeoutSeconds as a new value and enter.


5. Now, right-click the new value’s folder and select Modify.


6. Under Value Data heading, provide the desired timeout value like 00000600.


7. Again, repeat these procedures to make a DWORD value for an individual timeout that is listed above.


To fix a single error in GAMMO, it requires a long sequence of steps that ultimately a time-consuming process. Also, it does not guarantee the successful migration of Outlook data items to Gmail account. Here, this blog suggested a third party solution i.e SysTools Outlook to G Suite Migrator software. The tool uses a strong migration algorithm that ensures to import PST to Google Apps. Additionally, users can move Outlook to Gmail in a presence of slow connection by keeping the folder information intact. Moreover, users can also Pause the PST to Gmail migration and Resume it whenever is needed.


Few Closing Thoughts

In this post, we have described the manual solution to resolve GAMMO error that occurs while migrating huge email messages over a slow connection. Also, a professional MS Outlook to G Suite Migrator tool has been also discussed that can smoothly import Outlook PST to Google Apps account.

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